Privacy and Security

 

We do appreciate and understand that making purchases or entering personal data online involves a great deal of trust on your part. The same on our part, we ensure that we take this trust very seriously and we make it our highest priority to ensure the security and confidentiality of any personal information you provide us.

Kindly read the following privacy policy to learn about our privacy practices. The terms “we” “us” “our” and "ETB" here refer to Visit Egypt Tours S.A.E, company incorporated in Egypt, with license No 1254. On the other hand, the term “you” refers to the customer visiting the Website and/or booking a reservation through us on this Website, or through our customer service agents. By visiting www.egypttravelbooking.com website, you are accepting the practices described herein.

What information we collect from you:-

Generally, we receive and store all non-sensitive information you enter on our Website or you provide us in any other way. This includes information that can identify you “personal information”, including your first and last name, telephone number, postal code, and e-mail addresses, but excludes sensitive information such as your credit/debit card number.

We may also request information about your travel interests

You have the full right to choose not to provide us with information.

Please note that some information about you is required in order to allow you to register or to retain your membership, as well as to seamlessly complete your profile in future and keep your chances in participating in surveys, contests, or sweepstakes and special offers and discounts.

When you make travel or other arrangements for someone else through www.Egypttravelbooking.com, we will request personal information and travel preferences about that person. You should, therefore obtain the consent of other individuals prior to providing their personal information and travel preferences, as any access to view or change their information will be available only
through your account.

Information from Other Sources:-

We also may periodically obtain information about you from our business partners and other independent third-party sources and add it to our account information. Examples of information we may receive include updated delivery and address information, which we use to correct our records and to facilitate proper delivery of travel information; and demographic information, which we use to understand your potential purchasing preferences.

We automatically collect some information about your computer when you visit www.egypttravelbooking.com. For example, we will collect your IP address, Web browser software (such as Netscape Navigator or Internet Explorer), and referring Website. We also may collect information about your online activity, such as trips viewed and purchases made. One of our goals in collecting this automatic information is to help customize your user experience.

Cookies and Other Web Technologies:-

When you visit www.egypttravelbooking.com, we may assign your computer & quote cookie (a small, unique identifier text file). You can always choose not to receive a cookie file by enabling your Web browser to refuse cookies or to prompt you before accepting a cookie. Please note that if you refuse to accept cookies from www.egypttravelbooking.com, you may not be able to access many of the travel tools offered by www.egypttravelbooking.com.

Information Collected by Third-Party Advertising Companies:-

The Third-party advertiser, such as those we use to serve ads on our behalf across the Internet, may use cookies and other technologies for several purposes, including: to measure the effectiveness of their ads; to analyze, modify, and personalize advertising content on www.egypttravelbooking.com and other sites; and to provide ads about goods and services we hope will be of interest to you. We do not have access or control over cookies or other features they may use, as is the case with these advertisers companies’ information practices that are not covered by this Privacy Policy. You may opt not to have this information collected by select third-party advertisers such as on Google Ads Settings or TRUST e Preference Manager.

How we protect your information:-

We want you to feel confident about using www.egypttravelbooking.com when you plan and purchase your travel, we are therefore fully committed to protecting the information we collect. We have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide us. For example, only authorized employees are permitted to access the personal information, and they may only do so with respect to permitted business functions. In addition, we use 128-bit Secure Socket Layer (SSL) or a higher-grade encryption when transmitting your sensitive personal information between your system and our Website, and we employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information. All payment transactions on our Website are processed through a service, which uses

128-bit Secure Socket Layer (SSL) or a higher-grade encryption when transmitting your payment details. We do not process and do not store sensitive payment information such as your credit/debit card number, cardholder name, and expiry date.

Despite these measures, we do not warrant that unauthorized access to your information can never happen and will not be liable for any such unauthorized access unless caused solely by our gross negligence, in which event you will be entitled to compensation up to a maximum of the value of the services purchased by you.

How we use your information:-

We do not use any information about you unless for the following general purposes:

 To provide you with the products and services you requested

To provide you with travel confirmation and updates.

To manage your account including processing bills and providing travel notifications

To communicate with you in general and to respond to your questions and comments.

To measure interest and improve our products, services and Website

To notify you about special offers and products or services that may be of interest to you

To otherwise, customize your experience with www.egypttravelbooking.com.

To reward you as part of any reward and recognition program you choose to join.

To solicit information from you, including through surveys.

To resolve disputes, collect fees, or troubleshoot problems.

To prevent potentially prohibited or illegal activities; to enforce our Terms of Use; and as otherwise described to you at the point of collection.

 We do not share sensitive, confidential and personal information such as your credit/debit card number, trip details and name to any third party, except as explicitly disclosed below.

Who we share your information with!

www.egypttravelbooking.com may share your information with the following entities:

We share your trip details and personal information required to fulfill your purchase with suppliers, such as hotels, airlines, cruises, car rental companies, or activity providers, who participate in fulfilling your purchase. We do not share your email address with these suppliers unless they need it to fulfill the travel reservation you have made on www.egypttravelbooking.com, and we restrict their use of this information to that purpose. We do not place limitations on our suppliers & use or disclosure of your other personal information. Therefore, we encourage you to review the privacy policies of any travel supplier whose products you purchase through www.egypttravelbooking.com. Please note that these suppliers also may contact you as necessary to obtain additional information about you or to facilitate your purchase.

We may share your information with third-party vendors who provide services or functions on our behalf, including credit card processing, business analytics, customer service, and fraud prevention. These companies have access to personal information needed to perform their functions but are not permitted to share or use the information for any other purpose.

 

We may as well share your information:-

In response to subpoenas, court orders, or other legal process; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we reserve the right to raise or waive any legal objection or right available to us.

When we believe, it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of www.egypttravelbooking.com, our customers, or others; and in connection with our Terms of Service and other agreements.

In connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

We also may share aggregate or anonymous information with third parties, including advertisers and investors. For example, we may tell our advertisers the number of visitors the Website receives or what the most popular vacation destinations are. This information does not contain any personal information and is used to develop content and services that we hope you will find of interest.

How you can access your information:-

You have the right to see personal information we keep about you any time. If you are concerned that any piece of the information, we hold on you is incorrect, please contact us.

Your choices with respect to collection and use of your information:-

As discussed above, you can choose not to provide us with any information, although it may be needed to make travel purchases or to take advantage of certain features offered on www.egypttravelbooking.com.

The Help portion of the toolbar on most of browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Please note that if you refuse to accept cookies from www.egypttravelbooking.com, you will not be able to access portions of our site.

Children’s privacy:-

www.egypttravelbooking.com does not sell travel or other services for purchase by children. Should a child whom we know to be under 13 send personal information to us, we will use that information only to respond directly to that child to inform him or her that we must have parental consent before receiving his or her personal information.

External Links:-

If any part of the www.egypttravelbooking.com Website links you to other websites, kindly be informed that those websites do not operate under this Privacy Policy. We recommend you examine the privacy statements posted on those other websites to understand their procedures for collecting, using, and disclosing personal information.

Changes to the Privacy Policy:-

www.egypttravelbooking.com might change or occasionally update Policies and Terms & Conditions   to meet both the local requirements and international standards.

The Customers and the Payment Gateway Provider will be aware about these changes automatically.

 These modifications will become effective on the day of publicity,

We encourages you to review the Privacy Policy frequently for any modifications.

How you can contact us:-

If you have questions about this Privacy Policy

please contact us at the following address:

Visit Egypt Tours (www.egypttravelbooking.com)

 

25 El khalifa El Mamoon Street, Office 12 - Heliopolis, Cairo - Egypt

Phone: +20224143148 -150

GSM: +201001131995

Email: info@egypttravelbooking.com